Refund Policy – EasyUpscale

Try it free first

EasyUpscale has a fully featured free version with no time limit. Every feature works without a license; the results simply carry a watermark. Before buying, you can check that the app works on your computer and with your images the way you need.

Refund within 14 days

You can withdraw from the purchase within 14 days and we refund the full price, without giving a reason, for example because you changed your mind or no longer need the app.

Refunds later

After the 14 days we refund if:

• The app does not work on your computer (for example it does not start or cannot process an image) and we cannot fix the problem with a fix or a new version.
• You were charged twice by mistake for the same license.

This does not affect your statutory rights regarding defective digital content (see the License agreement, section 6).

How to request a refund

Email info@easyupscale.cz. Include the email address you paid with and your order number, and for a later request a description of the problem. We usually reply within 2 business days. In the first 14 days we refund the full price to the original payment method with no further conditions. For a later request we first try to solve the problem and refund if we cannot.

After a refund

The license key is deactivated after the refund and the app returns to the free version with a watermark.

Microsoft Store

The license is not sold in the Microsoft Store. Whether you installed the App from the Store or from our website, the license is bought from Polar on our website and the rules above apply.

Seller

Payments are processed by Polar, which sells the license as our Merchant of Record and issues refunds. Under its own terms (https://polar.sh/legal/terms), Polar may also issue refunds in other cases.

Operator: Daniel Mazura, Company ID (IČO) 19809735, Běchovická 612, 250 92 Šestajovice, Czech Republic, info@easyupscale.cz.